Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@macoje.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at office@macoje.com and send your item to: Wehrstraße 3, 5071 Wals, Salzburg, AT
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: Wehrstraße 3, 5071 Wals, Salzburg, AT
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over €75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Leder
Leder ist ein kostbares Naturprodukt und widerspricht der absoluten Einheitlichkeit, "das gleiche aber niemals dasselbe" ist daher eine wichtige Devise unserer Lieferanten. Mit viel Liebe zum Detail und zahlreichen Arbeitsschritten werden die Lederhäute zu dem exklusiven Material
Unsere Futter Leder
JETZT FARBEN ENTDECKEN-
NANA - Leder
Nana ist ein klassischer französischer Kreuznarben mit einer eleganten Zwei Ton Färbung. Durch die Prägung ist das Leder auch robust, kratz- und wasserfest was es perfekt für den Alltag macht.
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UNELIA - Leder
UNELIA ist ein Anilin zugerichtetes Kalbsleder, welches das klassische Schuhleder ist. Eine Anilin Zurichtung lässt die Natürlichkeit des Leders intakt und zeigt die Geschichte des Tieres am besten, da es keinerlei Naturmerkmale überdeckt, sondern Sie aktiv zeigt.
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SAFFIANO - Leder
Die meisten Leute sind mit Saffiano Leder, welches in den letzten Jahren sehr populär geworden ist, vertraut. Es ist bekannt für seine diagonalen Linien und sein Kreuzschraffurmuster, das maschinell in die Wachsbeschichtung des Leders gepresst wird, wodurch ein dezenter Glanz entsteht.
Exotische Leder
- werden seit Jahrzehnten für die feinsten Leder Accessoires und Handtaschen verwendet und stehen für den höchsten Luxus. Alle unsere Exotischen Leder werden unter den höchsten Qualitsstandards erzeugt und aus Norditalien importiert.